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Legal

Terms of service

Plain, honest terms — the way we'd want them written for our own home.

Last updated: October 2026

About these terms

These terms govern the services provided by The Duct Cleaning Pros, a family-owned business based in Lincoln, California. By requesting an estimate or scheduling work, you agree to these terms.

Our services

We provide air duct cleaning, dryer vent cleaning, dryer vent upgrades, air purification and filters, HVAC coil cleaning and duct repair, and commercial duct and vent cleaning. We serve Lincoln and surrounding communities across the greater Sacramento region.

Estimates & pricing

Estimates are free, and most jobs are quoted by phone before we ever visit. We do not display prices online — every home is different. Our promise is no surprise upsells: we only recommend what we'd recommend for our own home. Any quoted price is the price you pay.

Scheduling & arrival

We provide an arrival window for every appointment and text you when we're on the way. If we're running behind, we'll let you know. We ask that someone be home to let us in and walk through the finished work.

Dryer vent upgrade guarantee

Our dryer vent upgrades — including roof jacks, sidewall vents, Dryerbox, and DryerFlex installations — are guaranteed to prevent lint buildup. If the upgraded run doesn't perform as promised, we'll come back and make it right.

Before-and-after photos

We document every job with before-and-after photos. These are provided for your records and may be used, with your permission, in our portfolio. We never share photos or personal information without consent.

Cancellations

Life happens. If you need to reschedule or cancel, just call us during business hours. We ask for reasonable notice so we can offer the time slot to another neighbor.

Limitations

We stand behind our work, but we are not responsible for pre-existing conditions we did not cause, and we cannot guarantee results for systems or ductwork we are unable to fully access or inspect.

Contact

Questions about these terms? Call us at (916) 462-2425 during business hours (Mon–Fri 9:00am–5:00pm). We're happy to talk it through.

Lincoln, CA

Ready for cleaner air at home?

Free estimates, most jobs quoted by phone. No surprise upsells, only what we'd recommend for our own home.